• What’s allergens should I be aware of?

All products contain almonds and additional nuts depending on flavour (walnuts, macadamias, pistachios, hazelnuts, peanuts) dairy - butter & cream.

Donuts and Eclairs contains eggs, Eclairs also contain lupin flour

• What sweeteners do you use?

The main sweetener is allulose, I also use erythritol in bases. Excessive amounts of artificial sweeteners can have a laxative effect

• Is anything gluten free?

All products are made from gluten free ingredients. They are however, made in a registered home kitchen and although every care is taken, they could contain traces of gluten.

• How long will my slices keep for?

Once you receive your order they will last for 5 days in the fridge, you can also freeze them in an airtight container for upto 3 months

• When will I receive my order?

Slices are made to order, please allow a minimum of 5 days once order placed

Orders placed by Thursday each week, will be available for collection the following week

Local pick up - an email notification will be sent once your order is ready to be collected

Courier- orders received by Thursday, will be available to courier Mon/Tues the following week. These should be overnight, allow extra for rural.

• How do I select Rolleston collection?

There is a $5 Rolleston collection fee, select local delivery at checkout. If local delivery is not available in local pickup (address dependent), select shipping and then select Rolleston.

Rolleston pick ups are on Thursdays 5:30-6pm, Woolworths carpark

• Which products can be posted?

All slices and chocolate coated donuts are available to be posted. Cheesecakes and fresh cream items are local delivery or collection only (Rolleston/Southbridge)

• Returns and Cancellations

Returns are not accepted on perishable items. Cancellations can be made within the first 24hrs, please email Sarah@sugarhouse.co.nz or use the Chat function on the webpage.